Resolving Workplace Conflict via Emotional Intelligence

Workplace conflict compromises mental health and productivity.

Workplace conflict occurs when co-workers view shared situations through different lenses. Tension often escalates if nothing is done, so addressing the issue early on helps reduce strain and restore effective collaboration. If you find yourself in such a situation, you can feel more empowered by trusting your emotional intelligence. First, consider perspectives other than your own. Second, do not jump to conclusions too hastily. And third, open a channel of respectful and frank communication. Full article : HR Zone

Vicario Consulting provides a full range of solutions to address workplace conflict – at various stages. From our preventive employee assistance program “Trusted Office Mentor” (TOM) to diagnostic audits. From common solution building mediation to formal investigations into complaints. Read more