Articles and readings

Corporate training has gone through many phases over the decades. At one time the standard of L&D involved expensive academic professors and physical company-owned campuses. Then it became boring e-learning programs devoid of contact with any other human beings. More recently, attempts have been made to blend the learning experience with online convenience and face-to-face […]

Emotional Intelligence (EQ) is a fundamental and versatile quality. Whatever your role, it is imperative to apply EQ to enhance your professional development. Being able to recognize one’s own emotions and those of others plays a major role in successful interpersonal exchanges. In fact, the best leaders combine IQ with EQ. On the other hand, […]

Organisations slow at breaking down their silos are at risk of failing. What is urgently needed are “cultural brokers”. This particular manager profile is skilled at facilitating interactions between individuals with different sets of assumptions, values and norms. Cultural brokers understand the value of asking questions that encourage perspective taking. They know how to expand […]

Not always easy to acknowledge space for personal improvement without getting defensive. Receiving praise can be uncomfortable. But being given constructive feedback can also sting, even if justified. In today’s competitive and ever changing workplace, improving one’s personal skills has become essential to keeping one’s job and progressing in one’s career. Empowerment and accountability imply […]